The Delivery Process

Upon confirming an order with Spenky Headboards, your headboard should arrive in 3 weeks. Expect longer delivery times over holiday periods. We will contact you by email when your headboard is dispatched so you can expect delivery.  If there are any delays with manufacturing we will contact you.  If the delivery time does not suit please inform Spenky Headboards so we can make alternative arrangements.

Spenky Headboards uses PBT Transport and couriers and Fastway couriers for all our nationwide deliveries. We can deliver to any town in New Zealand. 

Delivery is normally 1-2 working days North Island and 2-3 days South Island. 

For larger headboards the driver will contact you (on the contact number agreed upon) prior to delivery to confirm this. 

VERY IMPORTANT: When you receive the headboard, please check it all to ensure that the packaging is not damaged in any way before signing the delivery receipt. It is important you do this while the carrier is still present if possible.  If the item is damaged inform the driver and record this on the delivery receipt or electronic signature receipt.  The freight company is not liable for damage if you sign for the goods with out noting the damage.

At Spenky Headboards we are customer focused and want you to be totally satisfied, so if you have any concerns, then please feel free to email us.